1. Introduction
Company SOLAR Real, s. r. o. ("we" or "our company") is committed to protecting the privacy and personal information of our customers and website visitors. This policy explains how we collect, use and protect your personal data in accordance with the GDPR and applicable regulations.
2. Personal data controller
SOLAR Real, s. r. o.
Námestie slobody 41, 083 01 Sabinov
ID: 48257354
VAT NUMBER: 2120104250
VAT NUMBER: SK2120104250
E-mail: solarreal@solarreal.sk
Telephone +421 917 592 402 / +421 915 614 525
3. Categories of personal data
- Identification data (name, surname)
- Contact details (e-mail, phone, address)
- Order data (type of service, requirements, deadlines)
- Technical data (IP address, device type, browser)
- Hopes for using the site
4. Purposes of the processing of personal data
- order processing and communication with the customer
- fulfilment of contractual and legal obligations
- protecting our legitimate interests
- improving the service and ensuring the website works
5. Legal basis for processing
- Performance of the contract (GDPR Art. 6(1)(b))
- Legal obligation (GDPR Art. 6(1)(c))
- Legitimate interest (GDPR Art. 6(1)(f))
- Explicit consent (GDPR Art. 6(1)(a))
6. Retention period
- Orders: 3 years from delivery
- Accounting data: 10 years (according to the law)
- Consents: until further notice
7. Recipients of personal data
- IT and web hosting service providers
- Courier and logistics companies
- Legal, accounting and other advisors
- Public authorities (if required by law)
8. Transfer to third countries
We do not process your data outside the EU. In the event of a transfer, we will provide appropriate safeguards in accordance with the GDPR.
9. Rights of data subjects
- Right of access to data
- Right to repair
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with the Data Protection Authority
10. Data security
We take technical and organisational measures to protect data, including encryption, access control, backups and staff training.
11. Cookies
We use:
- essential cookies (for the functioning of the website)
- analytical cookies (measurement and statistics)
- functional cookies (personalisation)
You can adjust the cookie settings in your browser.
12. Changes to these rules
We reserve the right to change the rules. The current version will always be published on our website.
13. Contact
SOLAR Real, s. r. o.
Námestie slobody 41, 083 01 Sabinov
E-mail: solarreal@solarreal.sk
Telephone +421 917 592 402 / +421 915 614 525
14. Final provision
These rules shall enter into force on 9 April 2025. By using the website or providing personal information, you acknowledge that you have read them.
